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What are your processing & Delivery times?UK deliveries are dispatched within 1-3 days and can take 2-3 days thereafter to arrive. Delivery to the United States & everywhere else is dispatched within 3-5 days, and can take 1-2 weeks thereafter to arrive. These are guidlines - I aim to dispatch your Artwork as soon as possible!
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How long does a Custom Order take for you to create?If it is a Personalised piece from my store, the turn around time is the same as standard processing time. However if it is a brand new Custom order, this will vary depending on the piece but typically they take between 4-8 weeks to complete. Sometimes I can complete them quicker than this, I keep you in the loop throughout the whole process & will always work to meet specific deadlines!
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What courier do you use?Royal Mail 1st Class & Royal Mail 1st Class International Signed & Tracked for Europe and Worldwide deliveries. If for any reason I ever see any postal delays I will always be scouting out the best alternative delivery options to ensure your piece arrives quickly and safely.
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I see a lot of Digital Artwork - do you offer Paint and Sketch Custom pieces too?Yes! Yes I do - they are my favourite to do. Digital artwork is the most common thing I am asked for, it is easier to personalise and duplicate in many ways. But, nothing beats the real deal! I love to paint in acrylic and watercolour and when I am not doing all of the above, I am just sketching away. Please, if you have some ideas in mind that you do not see in my shop, drop me a message so we can explore together!
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Does the artwork come framed?Unfortunately not - everything comes unframed.
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What paper do you print on for the digital artwork?Good question, I am glad you asked! I only use the best, high quality inkjet paper. I source the good stuff! Typically I use ultrapearlescent paper at 200gsm for most artwork, giving off a beautiful sheen. For custom pieces, I tend to use the Ultrapearlescent Ultra white 250gsm Paper/ Satin finish 250gsm. These papers give off the perfect finish and glow to your artwork when framed and really shows off every single detail.
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I want to book you for a Custom piece - how do I do this?Thank you! I would be honoured to! Drop me a line on my 'Contact me' form and I would be happy to help, Custom orders are my favourite thing to do - I will be in touch soon!😍
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