Refund Policy
Change of mind
In the event that you, the consumer have changed your mind about the Artwork you have ordered, then an exchange is accepted - only on Non personalised Items, within the first 14 days.
​
Due to the nature of the items being sold at darlinggemdesigns, under no circumstances are refunds accepted unless in an unfortunate event, your artwork arrives to you faulty.
Faulty Items
If your Artwork in the unfortunate event arrives to you faulty, please take photographic evidence of this and contact us immediately with proof of purchase at Darlinggemdesigns. We will be happy to either offer a replacement or exchange for you. We take extra care when wrapping up all completed artwork ready for Delivery and ensure that all items are packaged & protected for their journey. If occurance should happen, we will be more than happy to issue a replacement immediately.